ProProfs Editorial Team

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ProProfs Editorial Team

Customer Service & Engagement Experts |
ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your customer support initiatives.

Popular Articles

Best Live Chat Software
Best Live Chat Software
How to Choose the Best Live Chat Software
How to Choose the Best Live Chat Software
How to Grow Leads With Live Chat Software
How to Grow Leads With Live Chat Software
How to Increase Sales with Live Chat Software
How to Increase Sales with Live Chat Software
Live Chat Best Practices
Live Chat Best Practices
Live Chat Metrics & KPIs
Live Chat Metrics & KPIs

Articles by ProProfs Editorial Team

Last modified: February 19, 2025
10 Best Android Chatbot Apps to Boost Your Productivity in 2025

10 Best Android Chatbot Apps to Boost Your Productivity in 2025

As of , Android stands tall with an impressive market share of 70.8 percent, reaffirming its dominant position as the world’s leading mobile operating system. And so, missing out on Android users isn’t an option anymore. Android chatbots, in particular, have become indispensable if you want to take advantage of this extensive customer base. “Chatbots...
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Last modified: February 19, 2025
What are the Different Types of Chatbots? Explore Common Types & Their Benefits

What are the Different Types of Chatbots? Explore Common Types & Their Benefits

Ever wished ordering pizza was as easy as texting a friend? Well, now it is! And you can thank chatbots for that! Beyond just taking orders, chatbots are now a key player in modern customer service. They’re helping businesses of all sizes provide faster support, handle more inquiries, and ultimately, keep customers happy. But here’s...
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Last modified: February 19, 2025
Zendesk vs LiveChat: Which One Suits Your Business the Best

Zendesk vs LiveChat: Which One Suits Your Business the Best

Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...
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Last modified: February 19, 2025
11 Best Live Chat Software for eCommerce to Increase Conversions in 2025

11 Best Live Chat Software for eCommerce to Increase Conversions in 2025

As online shopping continues to soar, businesses constantly seek innovative ways to connect with customers and enhance the shopping experience.  In this quest for customer satisfaction and conversion optimization, live chat software has emerged as a powerful tool. But finding the best live chat software to grow your eCommerce business can be a daunting task....
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Last modified: February 19, 2025
10 Best WooCommerce Chatbot Plugins for 2025 [Compared]

10 Best WooCommerce Chatbot Plugins for 2025 [Compared]

Picture this. You’ve established your online store using WooCommerce. Your products are ready to sell. You see visitors coming to your site regularly. But there’s a hitch. Visitors are coming to your site and bouncing off after some time. Why is that? Do they need help to find what they are looking for? Do they...
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Last modified: February 19, 2025
Chatbot Welcome Messages: Purpose, Best Practices, & More

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...
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