ProProfs Editorial Team

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ProProfs Editorial Team

Customer Service & Engagement Experts |
ProProfs Live Chat Editorial Team is a passionate group of customer service experts dedicated to empowering your live chat experiences with top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your customer support initiatives.

Popular Articles

Best Live Chat Software
Best Live Chat Software
How to Choose the Best Live Chat Software
How to Choose the Best Live Chat Software
How to Grow Leads With Live Chat Software
How to Grow Leads With Live Chat Software
How to Increase Sales with Live Chat Software
How to Increase Sales with Live Chat Software
Live Chat Best Practices
Live Chat Best Practices
Live Chat Metrics & KPIs
Live Chat Metrics & KPIs

Articles by ProProfs Editorial Team

Last modified: December 6, 2024
10 Best Chat360 Alternatives to Boost Your Engagement in 2025

10 Best Chat360 Alternatives to Boost Your Engagement in 2025

With so many options on the market, selecting the best Chat360 alternative for your business can be daunting. Worry not! I’ve already done the legwork for you.  I’ve curated a list of the top 10 Chat360 alternatives for . Let’s get started! Top 10 Chat360 Alternatives for This list is backed by my personal experience...
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Last modified: December 6, 2024
7 Best SnapEngage Alternatives to Boost Your ROI in 2025

7 Best SnapEngage Alternatives to Boost Your ROI in 2025

Choosing the best SnapEnagage alternative is like searching for a needle in a haystack. And I know this pain from my years of experience as a customer support professional. Thus, to help you ease your search, I’ve curated a list of the top 10 SnapEngage alternatives for . Let’s get straight to the list! Top...
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Last modified: December 6, 2024
10 Best HR Chatbots for Employee Engagement in 2025

10 Best HR Chatbots for Employee Engagement in 2025

Choosing the best HR chatbot for your business can be daunting, especially with so many options available on the market. Fret not! I have curated a list of the 10 best HR chatbots to help you improve employee engagement and automate your support processes. So, let’s get straight to the list without wasting a minute!...
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Last modified: November 11, 2024
10 Best Real Estate Chatbots to Boost Conversions in 2025

10 Best Real Estate Chatbots to Boost Conversions in 2025

In an era where technological advancements shape the landscape of business, the role of chatbots in the real estate industry cannot be overstated. With years of experience in the real estate industry, I know how challenging it can be to find the best chatbot for your real estate business. Thus, I have curated a list of...
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Last modified: December 6, 2024
10 Best Healthcare Chatbots for Your Business in 2025

10 Best Healthcare Chatbots for Your Business in 2025

Time is of biggest essence when it comes to driving growth for your healthcare business. What better than a healthcare chatbot to save time by automating your customer support efforts.With years of experience in the industry, I understand that selecting the best healthcare chatbot for your business can be challenging. To ease this process, I’ve...
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Last modified: December 2, 2024
10 Best Live Chat For Law Firms in 2025

10 Best Live Chat For Law Firms in 2025

Live chat is a powerful tool for law firms to communicate with potential and existing clients, provide instant support, and generate more leads. But how do you choose the best live chat for your law firm? There are many factors to consider, such as the features, pricing, integrations, security, and customer service of each live...
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Last modified: December 6, 2024
Chatbots 101: Why You Need Them and How to Embed Chatbots in Website

Chatbots 101: Why You Need Them and How to Embed Chatbots in Website

Do you know chatbots will become the primary customer service channel for about a quarter of organizations by 2027?  That’s how important chatbots are going to be. And we know this well. If you want to improve customer service, increase sales, and generate more leads, you might want to embed a chatbot in your website....
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Last modified: November 28, 2024
10 Best Chatra Alternatives in 2025

10 Best Chatra Alternatives in 2025

Chatra is a popular customer service software that helps online businesses manage their support channels and provide better customer experiences. However, Chatra may not be the best fit for every business, especially if you want more features, integrations, or affordability.  That’s why I have compiled a list of the top 10 best Chatra alternatives for...
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Last modified: November 28, 2024
10 Best Reamaze Alternatives for Enhanced Customer Support in 2025

10 Best Reamaze Alternatives for Enhanced Customer Support in 2025

Reamaze is a popular customer service software that helps online businesses manage their support channels and provide better customer experiences. However, Reamaze may not be the best fit for every business, especially if you want more features, integrations, or affordability.  That’s why I have compiled a list of the top 10 best Reamaze alternatives for...
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Last modified: January 17, 2025
10 Best JivoChat Alternatives to Improve Your Customer Support in 2025

10 Best JivoChat Alternatives to Improve Your Customer Support in 2025

If you are looking for a JivoChat alternative, you are not alone. JivoChat is a popular live chat software but may not be the best fit for your business, especially if you need more advanced features, integrations, customization, or scalability. But with so many live chat software options available in the market, how do you...
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