ProProfs Editorial Team, Author at Chat Blog

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Last modified: January 6, 2025

How to Create a Free Chatbot for Your Website: A Beginner’s Guide!

Want to create a free AI chatbot for your website? You’ve probably seen one before! While searching for a new home or the perfect sneakers, ever notice that little icon popping up, asking, “How can I help you?” That’s your chatbot! Chatbots are becoming the go-to tool for websites, transforming how businesses engage with visitors....

Last modified: December 2, 2024

How to Get Started With Banking Chatbots: A Detailed Guide for 2025

Imagine if banking was as easy as texting—thanks to banking chatbots, it is! These smart assistants are changing how banks interact with customers. Banking chatbots tackle everyday tasks, answer questions, and offer support around the clock. Plus, they make complex banking tasks simpler and refine customer service. Whether customers need help with transactions or account...

Last modified: October 7, 2024

Multilingual Chatbot Guide: Break Language Barriers & Delight Global Customers

A multilingual chatbot is more than just a luxury—it’s a necessity in today’s global market! Nowadays, businesses are tapping into the power of multilingual chatbots to take customer interactions to a whole new level. In fact, a recent survey states that 69% of customers prefer chatbots that provide instant multi-language support, reflecting the growing demand...

Last modified: January 6, 2025

Top 10 Botsify Alternatives to Consider in 2025

With each new leap in live chat and chatbot technology, sticking to one solution might limit your potential. If you have outgrown Botsify, you may require a chatbot solution that offers more flexibility, advanced features, or simply a different approach. In this blog, I will unveil the top Botsify alternatives, each bringing its unique strengths...

Last modified: January 17, 2025

White Label Chatbots – Know the Benefits, Features & Tools

Outstanding customer service sets you apart, and today’s business owners have the perfect tool to deliver it: White-Label Chatbot! Now, you must be wondering what’s so special about it. Well, a white-label AI chatbot allows you to integrate advanced automation while keeping your branding front and center. So, why delay? Let’s quickly explore how this...

Last modified: January 8, 2025

What are Post Chat Surveys and How to Create Them?

Ping! 📲 “Please take a few seconds to fill out this post-chat survey form 📃 to help us serve you better.” Remember the time you interacted with a chat operator when ordering pizza or booking a hotel, and were greeted by a short survey right after? Yes, such post-chat surveys have become common tools to...

Last modified: January 10, 2025

11 Kommunicate Alternatives for Customer Support Automation in 2025

Kommunicate is a popular platform well known for its AI-powered customer support automation capabilities – thanks to its live chat and chatbot tools. But if you’re like me, wondering whether there are some other options that offer almost similar features… well, you chose the right blog to start with. As someone who has used several...

Last modified: January 10, 2025

10 HelpCrunch Alternatives for Improved Customer Support in 2025 [Expert Reviewed]

HelpCrunch is a popular customer support and engagement software, which I believe a lot of you already know. But is it the best option you can have on the market? Probably not. You see, there are plenty of HelpCrunch alternatives that offer better features, and some of them even come at an affordable price. Here,...

Last modified: January 17, 2025

Top 10 Free AI Chatbot Software in 2025 [With Pros & Cons]

It’s been quite some time since humans invented chatbots. Thanks to advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), these bots have become smart enough to understand the customer’s intent and emotions. From a point where even the most expensive chatbots couldn’t solve anything beyond basic customer queries, today’s free...

Last modified: December 6, 2024

10 Best BotsCrew Alternatives and Competitors in 2025

As a chatbot enthusiast, I’ve built bots using numerous platforms, including BotsCrew. It’s a great tool, but different projects require different strengths. Maybe you need a platform that excels in intricate conversation design, or perhaps seamless integrations are your priority. The good news? There are lots of fantastic BotsCrew alternatives waiting to be explored. In...

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