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Last modified: February 21, 2025

What Is Conversational Marketing and Why It Is Important

Your potential customers are waiting for quick answers and assistance to help them get what they’re looking for. For this, you need a system that provides fast and personalized support with a bit of human touch. The human touch is what makes the experience relatable and compassionate. But, the question is, how do you make...

Last modified: January 10, 2025

How to Build an AI Chatbot for a Website: The Complete Beginner’s Guide

Almost every website you visit today has a chatbot waiting to greet and assist customers. According to recent statistics, the chatbot industry is thriving and is projected to reach a whopping $454.8 million in global sales by 2027. With businesses increasingly turning to chatbots to boost customer engagement and streamline operations, now is the perfect...

Last modified: February 21, 2025

How to Use Live Chat Software for Customer Onboarding

Is your business losing thousands of customers even after they have signed up for your products or services? We understand how painful it can be to see potential customers lose interest and eventually turn to your biggest rivals. So how do you turn your newly acquired users into highly engaged customers? Many businesses have shown...

Last modified: February 21, 2025

Chatbot Pricing: What Is, Influencing Factors, Models, & More

we will explore all the major factors that can influence your chatbot pricing, compare the pros and cons of customer chat development vs. chatbot builder software, and help you make the best investment.

Last modified: February 21, 2025

12 Chatbot Mistakes That Can Be Fatal for Your Business

Every business today is aware of the supreme power that chatbots possess. From automating support processes and reducing support costs to capturing leads and improving customer experience, chatbots have proven their worth across diverse business functions. However, it’s not all sunshine and roses! There are numerous pitfalls, challenges, and chatbot mistakes that can make these...

Last modified: February 21, 2025

Top 16 Benefits of Chatbots for Your Business & Customers in 2025

Have you ever interacted with a chatbot and thought, “’Wow, this is the future’”? Well, that feeling is becoming increasingly common because chatbots are no longer just a trend—they’ve become a powerful tool reshaping businesses everywhere. Across industries like e-commerce, healthcare, and customer service, the benefits of chatbots are driving rapid adoption. From streamlining customer...

Last modified: February 21, 2025

11 Most Chosen Chatbot Software for Small Businesses [With Pros & Cons]

Choosing chatbot software for small businesses is hard. You keep trying different keywords on Google, like “chatbot for small business,” and every time you discover a new tool – what a pain in the neck! And then you have all these doubts and questions but no one to clarify. Moments like these make you wish...

Last modified: February 19, 2025

Top 20 Customer Service Software to Delight Customers Every Time!

You know what they say, happy customers are the heart of any successful business! But let’s face it, delivering exceptional customer service can be a real challenge. With customers expecting instant responses and personalized support across multiple channels, it’s easy to feel overwhelmed. But what if there was a way to turn this overwhelming tide...

Last modified: February 21, 2025

15 Best Chatbot Builders in 2025

Chatbots have become the “new support heroes” that are helping millions of businesses reach out to customers and assist them with routine queries. As Artificial Intelligence (AI) grows and chatbots become more intelligent, there will soon come a time when it will be nearly impossible to tell the difference between a chatbot and a human...

Last modified: February 19, 2025

11 Best Drift Alternatives for Your Business in 2025

In the world of customer service, instant but valuable responses are the quickest route to customer delight. Customers are obsessed with quick answers to their queries and instant resolution for their pain points. This makes live chat a superb tool to build a lasting positive impression on them. Drift is a popular live chat solution...

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