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Live Chat Software for Healthcare Service Providers

Help your customers faster
Customize chat windows
Engage visitors with proactive pop-ups
100+ settings, security and integrations
Insightful reports and analytics

Get Started Free

No credit card required.

Get a Demo

FREE. All Features. FOREVER!

Try our Forever FREE Live Chat Software for Healthcare Service with all premium features!

FREE PLAN

Ideal for startups & small websites.

$0.00

free forever

Get started with customer conversation with our single operator plan for free.

All Features
No Limits
Single Operator

Create My Account

TEAM PLAN

Ideal for enterprises.

$19.99

per operator/month

Empower your support & sales teams to delight customers.

All Features
No Limits
2 or More Operators
For 5+ operators Talk to Us

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Got questions? Schedule a demo and get all your questions answered.

Help Your Customers Faster

Resolve queries using real-time live chat for healthcare

Easily manage client communication with this simple to use healthcare live chat. Agents can chat with multiple clients and patients at the same time, resolving their inquiries faster. The chat software allows you to identify clients location, understand their requirements like making an appointment or scheduling lab tests, coordinate billing and payment, refill prescriptions, insurance-related information, referrals and more. Quickly resolve incoming chats on frequently asked questions like pricing, scheduling an appointment and more by using canned responses.

Manage client communication
Track visitors location and anticipate queries
Canned response for instant answers
Multiple chat windows for managing more visitors

Customize Your Chat Window

Custom design your chat window that aligns with website theme

Easily change the theme of your chat window that aligns with your existing healthcare website. Pick your own color, font and agent’s headshot to create a more personalized look of your live chat window. Upload your healthcare facility’s logo to make chat look more credible and integral to the website. Use chat greetings to customize the welcome message that fits different customers like patients, pharmaceutical agencies, healthcare shoppers and more.

Personalize live chat window
Add branding, logo and color schemes
Customize chat greetings

Engage Visitors With Proactive Popups

Prompt targeted messages through popups

Send prompt targeted messages, in the form of triggers and alerts, to your patients navigating through your website to ensure maximum conversion. Highlight information that interests customers using proactive chat pop-ups. Offer quick help to the patients who are stuck on every page where they feel stuck.

Triggers and alerts
Proactive popups
Ensure more conversion points

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100+ Settings and Integrations

Handle confidential information using security features

Over 100+ setting, preferences and smart configurations help you monitor website visitors, track operator performance, set-up department-based chat routing, customize languages and more to make customer support experience more delightful. Live chat integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and more. Secure all confidential and time sensitive patient-specific health details like lab reports and more using roles and permission security feature

100+ settings and smart configurations
High-end security features like roles and permissions
50+ Integrations like CRM, CMS, e-commerce and more

Insightful Reports & Analytics

Gain useful insights into operators performance & their improvement areas

Use insightful reports and analytics to get the best insights on your chat operators performance. Measure customer experience through chat ratings given by healthcare website users. Know every important metric like how are operators performing, their login hours, website traffic and more to make the necessary improvements.

Monitor visitors engagement
Review operator performance
Track chat ratings

Join Our Thriving Community

Anything that helps us communicate better with our customers improves our revenue.

Anything that helps us communicate better with our customers improves our revenue. The bonus feature is that for the international customers for whom English isn’t their first language, ProProfs' automatic translation is an excellent option.

Charlie Hueni,

Vice President, Purchasing & Sales, HorseSaddleShop
With ProProfs Chat, we can communicate with overseas clients who cannot call us.

One of our favorite features about ProProfs Chat is the ability to access chat history via the user dashboard. This comes in handy when we have clients who return to chat a few days after the original conversation and are unsure of the cruise they were initially inquiring about.

Mitchell Bank,

Founder, MilitaryCruiseDeals
With live chat, our guests know that we are accessible and will take care of their needs.

Our guests enjoy chatting with us using ProProfs. They often ask about - availability of rooms, amenities provided and breakfast options offered. We also provide a lot of information regarding room decor and special packages. We also provide a lot of information regarding room decor and special packages.

Carol Tiffany,

Owner, Lazy Cloud