You can do so much with Fogbugz by integrating ProProfs Chat seamlessly with it. Let the magic of ProProfs flow with your favorite app.

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Description

Use FogBugz ProProfs Chat integration to develop your marketing campaigns by capturing leads from your live chat and posting it directly to your FogBugz CRM.

Advantages:
  • Gather leads & use it to market your products.
  • Use chat transcripts as feedbacks & develop better strategies.
  • Add notes to chat transcripts and send them to CRM with one click.
  • Establish a central customer management system.
  • Use real-time feedback to analyze your sales progress.
Key features:
  • Retrieve your CRM contacts directly from live chat.
  • Add new contacts to FogBugz while chatting with customers.
  • Turn chat history into notes or tickets & post it to your CRM with one click.
  • Use real-time visitor monitoring to add extra notes to your customer’s preferences.
  • Attach chat transcripts to tickets for a better analysis.
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