12 Best Customer Engagement Tools to Boost ROI in 2024
Customer engagement tools enable you to enhance satisfaction and loyalty. Find a detailed comparison of the 26 best tools that can keep your engagement scores high in this blog.
Designing Chatbots for Success: Expert Best Practices & 6 Easy-to-Follow Steps
Chatbots are all the rage these days. The global chatbot market is estimated to grow from 2023’s $5.4 billion to $15.5 billion in 2028. However, do you remember the last time you talked to one of these bots? Was the chatbot able to engage you and solve your questions? Or, did you wish you could...
12 Best Chat Widgets for Your Website in 2024
With so many chat widget options available, choosing the best one for your website can be challenging.
How to Use Chat Transcripts to Improve Customer Engagement
Chat transcripts store all the conversations taking place between a chat operator and a website visitor, making them a vital source of information.
10 Best Android Chatbot Apps to Boost Your Productivity in 2024
As of , Android stands tall with an impressive market share of 70.8 percent, reaffirming its dominant position as the world’s leading mobile operating system. And so, missing out on Android users isn’t an option anymore. Android chatbots, in particular, have become indispensable if you want to take advantage of this extensive customer base. “Chatbots...
Zendesk vs LiveChat: Which One Suits Your Business the Best
Customer engagement is already the top priority when scaling your business. Businesses often use chat support tools like Zendesk and LiveChat to offer the maximum impulse in customer interaction. But the most challenging part is to choose between both. While we understand your dilemma, a feature-by-feature comparison is hard to find. Thus, this article will...
![10 Best Live Chat Software for Customer Support in 2024 [In-Depth Review]](https://www.proprofschat.com/blog/wp-content/uploads/2023/07/LC_Live-Chat-Software-1.webp)
10 Best Live Chat Software for Customer Support in 2024 [In-Depth Review]
Every year, live chat software companies come with new features for customer support, and that one question comes into play – “What’s the best live chat software for this year?” Now, before you get bamboozled with all the twenties and thirties of options search engines throw at you, I’m going to make things easy. Not twenty…not...
![10 Free Shopify Live Chat Apps to Boost Sales & Support [2024 Reviewed]](https://www.proprofschat.com/blog/wp-content/uploads/2024/08/Free-Shopify-Live-Chat-Apps-1.png)
10 Free Shopify Live Chat Apps to Boost Sales & Support [2024 Reviewed]
So, you’ve set up your Shopify store, and now you’re looking to elevate your customer support and sales game. What’s the first thing that comes to your mind? A free Shopify live chat app. If you search for any app on the Shopify app store, trust me, it’s like finding a needle in a haystack. ...
How Live Chat on Your Website Can Maximize Conversion
Are you tired of burning cash on expensive marketing campaigns and advertisements? Live chat conversion can help your business generate qualified leads and boost sales without costing a fortune. If you are selling products on your online store, every visitor that lands on your website is a potential sale. But, if visitors are not able...
5 Best Wix Chatbots & How You Can Add One to Your Wix Website
From wise entrepreneurs to young freelancers, Wix is used by millions of users to create the best-looking websites. But creating an aesthetically appealing website is one thing, and engaging visitors is another. Do you wish you could answer visitor questions even while your team sleeps? A Wix chatbot can help you assist customers 24×7, capture high-quality leads,...