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Last modified: September 18, 2024

40 Engaging Live Chat Welcome Messages to Improve Conversions

Did you know that 79% of customers prefer live chat for its instant support? But here’s the catch: the success of live chat doesn’t just depend on its speed; it hinges on that very first message that pops up on your customer’s screen. In the bustling world of online business, first impressions are everything. A...

Last modified: September 18, 2024

Supercharge Your Website’s SEO & User Engagement With Live Chat

Did you know 93% of online experiences begin with a search engine? Optimizing your website for search engines is, therefore, critical to drive organic traffic and enhance your online presence. But what if you could take it a step further – attract more visitors and engage with them in real time, boosting user engagement and...

Last modified: April 7, 2024

The Ultimate Guide to Enterprise Chatbots

In today’s fast-paced digital landscape, businesses face ever-evolving challenges and opportunities. To stay ahead of the curve, enterprises must harness the power of cutting-edge technologies. And when it comes to revolutionizing customer engagement and streamlining operations, there’s one technology that stands out: enterprise chatbots. By taking half of the work off your employees’ shoulders, enterprise...

Last modified: August 6, 2024

Chatbots vs Conversational AI: What’s the Difference?

Are you still trying to get your head around the topic of chatbots vs. conversational AI? You’re not alone! Many businesses struggle to understand the differences between these two technologies. But don’t worry. We’re here to help you untangle the confusion and make an informed decision for your business. Chatbot messaging apps are expected to...

Last modified: September 6, 2024

10 Best LiveAgent Alternatives to Enhance Customer Support 2024

LiveAgent is a popular help desk software that offers live chat, email, social media, and phone support. Despite its suite of tools, it may not be the best fit for your business needs. So, if you’re looking for a more affordable, user-friendly, and feature-rich LiveAgent alternative, keep reading. Whether you want to switch from LiveAgent...

Last modified: July 29, 2024

ProProfs Free Live Chat Software: Premium Features Now at Zero Cost!

Like a busy marketplace, the internet is full of potential customers who are looking to buy what you sell. But how can you effectively grab their attention amidst the noise? This is where live chat comes in, allowing you to answer questions at the right time and grow your bottom line. But there is a...

Last modified: September 18, 2024

365+ Unique Chatbot Names & Top 5 Tips to Create Your Own in 2024

Imagine this: you’ve invested hundreds of dollars in a chatbot, but it’s not getting the attention you expected. You’ve deployed Customer Service Bot, Product Help Bot, and Ticketing Bot at different stages of the customer journey, yet visitors still aren’t engaging. You ask yourself — What’s missing, after all? The answer could lie in your...

Last modified: August 6, 2024

11 Best AI Chatbots to Improve Customer Support for your Business

Have you ever gotten stuck on a website, desperately searching for an answer to a simple question, only to find endless scroll buttons and unhelpful menus? That’s where an AI chatbot comes in – virtual lifesavers that can transform online interactions. Having worked in the industry for years, I’ve been closely associated with AI chatbot...

Last modified: September 6, 2024

17 Best Live Chat Software for Startups in 2024 (Detailed List + Guide)

Picture this: You’re a startup founder juggling a million tasks. Your social media is a chaotic chatroom, emails pile up like unread newspapers, and website visitors vanish faster than a free Wi-Fi connection. Feeling overwhelmed? Here’s a lifesaver: live chat for startups. As a customer service veteran, I’ve seen countless startups transform from chatroom chaos...

Last modified: September 19, 2024

22 Free Live Chat Software for 2024 [In-Depth Comparison]

Want a free live chat software? Great! Everyone wants one, but it all boils down to how to find one. But with every software vendor claiming their tool is the best, the task gets only tougher. For example, some free live chat apps use AI chatbots to improve customer support, while others combine live chat...