Customer Support

Popular Articles

How to Handle Multiple Chats at the Same Time
How to Handle Multiple Chats at the Same Time
What Is Multi Channel Customer Service and Why It Is Important
What Is Multi Channel Customer Service and Why It Is Important
17 Live Chat Best Practices For Sales & Customer Support
17 Live Chat Best Practices For Sales & Customer Support
A Quick Guide on What is a Chatbot & How it Works
A Quick Guide on What is a Chatbot & How it Works
How to Handle Multiple Customers at the Same Time
How to Handle Multiple Customers at the Same Time
How to Boost Customer Engagement Using Live Chat
How to Boost Customer Engagement Using Live Chat
How to Add Live Chat on Your WordPress Website
How to Add Live Chat on Your WordPress Website
How Does Live Chat Work?
How Does Live Chat Work?
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
5 Benefits of MS Dynamics 365 CRM & Live Chat Integration
Top 15 Kayako Alternatives & Competitors in 2025

Top 15 Kayako Alternatives & Competitors in 2025

As a long-time Kayako user, I’ve come to appreciate its strengths in ticketing and agent collaboration. But, as my support needs evolved, I had to explore a broader range of Kayako alternatives.  That’s when I came across multiple tools that were invaluable for customer support.  In this post, I’ll share the top 15 Kayako competitors...
Read More
10 Best Trengo Alternatives to Boost Your Engagement in 2025

10 Best Trengo Alternatives to Boost Your Engagement in 2025

As someone intimately familiar with the customer service industry, I have explored various tools and platforms to serve my customers better.  After extensively using these alternatives and considering peer recommendations and credible reviews, I have compiled a list of the top 10 Trengo alternatives in .  Each of these alternatives has been tried and tested...
Read More
Top 8 Delight Chat Alternatives & Competitors in 2025

Top 8 Delight Chat Alternatives & Competitors in 2025

Exploring Delight Chat alternatives to your customer service?  I’ve spent years working with customer service technology, always on the lookout for tools that can make support better and more efficient.  When I went looking for alternatives to Delight Chat, I found several great options. Each one offers something special, from intelligent chatbots to all-in-one messaging...
Read More
Top 10 Respond.io Alternatives & Competitors in 2025

Top 10 Respond.io Alternatives & Competitors in 2025

Looking for Respond.io alternatives? Respond.io is a well-known platform that enables you to chat with your customers across various channels, such as WhatsApp, Messenger, SMS, and more. However, Respond.io may not be the best fit for your business. Some users have expressed dissatisfaction with its pricing, integrations, and customer support. Moreover, it may not have...
Read More
10 Best Comm100 Alternatives to Boost Your Engagement in 2025

10 Best Comm100 Alternatives to Boost Your Engagement in 2025

If you are looking for a Comm100 alternative, you are not alone. Comm100 is a popular live chat software but may not be the best fit for your business, especially if you need more advanced features, integrations, customization, or scalability. But with so many live chat software options available in the market, how do you...
Read More
8 Best MyLiveChat Alternatives to Boost Your ROI in 2025

8 Best MyLiveChat Alternatives to Boost Your ROI in 2025

MyLiveChat is a popular customer service software that helps online businesses manage their support channels and provide better customer experiences. However, MyLiveChat may not be the best fit for every business, especially if you want more features, integrations, or affordability.  That’s why I have compiled a list of the top 8 best MyLiveChat alternatives for...
Read More
10 Best HubSpot Chat Alternatives to Boost Your Engagement in 2025

10 Best HubSpot Chat Alternatives to Boost Your Engagement in 2025

HubSpot Chat has been a go-to solution for businesses when it comes to customer engagement.  However, it is not the only option out there and might not be the best fit for your business needs. In fact, many HubSpot Chat alternatives offer more features, better pricing, and greater flexibility.  With years of experience in the...
Read More
10 Best Gorgias Alternatives to Boost Your ROI in 2025

10 Best Gorgias Alternatives to Boost Your ROI in 2025

Businesses constantly look for better solutions to boost their productivity and sales. The same is the case with live chat tools.  Gorgias is a versatile tool for supporting shoppers real time with a fast-loading chat widget. However, if you are looking for more advanced reporting functionalities and a simpler user experience, you must look for...
Read More
Top 10 Smith.ai Alternatives to Boost Your Customer Support

Top 10 Smith.ai Alternatives to Boost Your Customer Support

Smith.ai is a popular, efficient customer support platform known for its quick handling of customer queries. However, the tool’s overreliance on AI may sometimes cause businesses to look for alternatives because AI isn’t always the best at connecting with customers on a deeper level and gathering insights. If you are one of them, I have...
Read More
10 Best REVE Chat Alternatives in 2025

10 Best REVE Chat Alternatives in 2025

Looking to switch your live chat software? REVE Chat is a fantastic omnichannel customer engagement platform with live chat and an AI chatbot to connect with customers in real time and boost sales. But unfortunately it doesn’t live up to every user’s expectations. Delays in outgoing messages, unwanted notifications, and the need for improvement in...
Read More