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Last modified: November 11, 2024

How to Build an AI Chatbot for a Website: The Complete Beginner’s Guide

Almost every website you visit today has a chatbot waiting to greet and assist customers. According to recent statistics, the chatbot industry is thriving and is projected to reach a whopping $454.8 million in global sales by 2027. With businesses increasingly turning to chatbots to boost customer engagement and streamline operations, now is the perfect...

Last modified: September 25, 2024

Chatbot Pricing: What Is, Influencing Factors, Models, & More

we will explore all the major factors that can influence your chatbot pricing, compare the pros and cons of customer chat development vs. chatbot builder software, and help you make the best investment.

Last modified: July 24, 2024

12 Chatbot Mistakes That Can Be Fatal for Your Business

Every business today is aware of the supreme power that chatbots possess. From automating support processes and reducing support costs to capturing leads and improving customer experience, chatbots have proven their worth across diverse business functions. However, it’s not all sunshine and roses! There are numerous pitfalls, challenges, and chatbot mistakes that can make these...

Last modified: October 24, 2024

11 Most Chosen Chatbot Software for Small Businesses [With Pros & Cons]

Choosing chatbot software for small businesses is hard. You keep trying different keywords on Google, like “chatbot for small business,” and every time you discover a new tool – what a pain in the neck! And then you have all these doubts and questions but no one to clarify. Moments like these make you wish...

Last modified: September 25, 2024

11 Best Drift Alternatives for Your Business in 2024

In the world of customer service, instant but valuable responses are the quickest route to customer delight. Customers are obsessed with quick answers to their queries and instant resolution for their pain points. This makes live chat a superb tool to build a lasting positive impression on them. Drift is a popular live chat solution...

Last modified: September 25, 2024

10 Best Pure Chat Alternatives in 2024

Live chat is a game-changing customer service channel that allows businesses to engage customers in real-time and generate quality leads. When we talk about live chat tools, Pure Chat is one of the leading brands. Pure Chat helps thousands of organizations have better conversations with website visitors in the moments that matter most. You can...

Last modified: September 25, 2024

Top 13 LiveChat Alternatives in 2024

LiveChat is a popular live chat tool renowned for its customization and prediction features. Its capability to automatically segment users based on their website behavior is truly remarkable. However, LiveChat falls short when it comes to automation, proactive support, and user-friendly navigation for new customers. Fortunately, if you’re in search of LiveChat alternatives that can...

Last modified: September 25, 2024

Lead Generation Chatbots: The Best Solution to Capture & Qualify Leads

Attention, business owners! Are you grappling with the challenge of generating leads on your website, despite employing various tactics? The struggle ends here! We empathize with the frustration of falling short on lead acquisition, and here we are with the ultimate solution to alleviate this pain. Brace yourself for the game-changer: the lead generation chatbot....

Last modified: September 25, 2024

How To Reduce Inbound Call Volume

Facing high call volume can be pretty stressful for a customer support team. The response time suffers, and so does customer satisfaction. It is called a call surge. Without a structure in place, it can become a challenge to reduce inbound call volumes. So, how to tackle call surges? First of all, let us understand...

Last modified: September 25, 2024

10 Chatbot Best Practices for a Business

Chatbots are conversational tools that enhance website engagement. You should have them in your support suite. These tools have many uses, such as helping customers make a purchase, searching for information, etc. But designing a good chatbot is possible when you follow chatbot best practices. What is chatbot designing, and why is it important? Chatbots,...