11 Best Live Chat Software for eCommerce to Increase Conversions in 2024

11 Best Live Chat Software for eCommerce to Increase Conversions in 2024

As online shopping continues to soar, businesses constantly seek innovative ways to connect with customers and enhance the shopping experience.  In this quest for customer satisfaction and conversion optimization, live chat software has emerged as a powerful tool. But finding the best live chat software to grow your eCommerce business can be a daunting task....
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Chatbot Welcome Messages: Purpose, Best Practices, & More

Chatbot Welcome Messages: Purpose, Best Practices, & More

We all know the standard welcome message: “Hello, how are you? Welcome to our website.” But what if your website had a chatbot that could engage with visitors more interestingly? Your chatbot welcome message is an opportunity that holds power to set the flow of the conversation. It is a customer’s first impression of your...
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10 Free Shopify Live Chat Apps to Boost Sales & Support [2024 Reviewed]

10 Free Shopify Live Chat Apps to Boost Sales & Support [2024 Reviewed]

So, you’ve set up your Shopify store, and now you’re looking to elevate your customer support and sales game. What’s the first thing that comes to your mind?  A free Shopify live chat app.  If you search for any app on the Shopify app store, trust me, it’s like finding a needle in a haystack. ...
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How Live Chat on Your Website Can Maximize Conversion

How Live Chat on Your Website Can Maximize Conversion

Are you tired of burning cash on expensive marketing campaigns and advertisements? Live chat conversion can help your business generate qualified leads and boost sales without costing a fortune.  If you are selling products on your online store, every visitor that lands on your website is a potential sale. But, if visitors are not able...
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Chatbots & Virtual Assistant- Which One Should You Choose?

Chatbots & Virtual Assistant- Which One Should You Choose?

Artificial intelligence has brought about a paradigm shift in how businesses operate. Did you know that 35% of companies now use AI in their business in some form, and another 42% are currently exploring AI? AI-enabled applications have taken over a range of repetitive business functions, whether it is answering customer queries or managing day-to-day...
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How to Use Live Chat Software for Lead Generation

How to Use Live Chat Software for Lead Generation

Do you often worry and feel confused about why you aren’t getting leads for your business? Well, this is something that can happen to a lot of business owners, even those who’ve been in the market for a decade or more. To generate more leads is a challenge for many, but only a few overcome...
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11 Best Freshchat Alternatives & Competitors Worth Considering in 2024

11 Best Freshchat Alternatives & Competitors Worth Considering in 2024

With a highly saturated market, finding the best Freshchat alternatives for your business is a task.  Does that mean you have to do it alone? Nope. We’ve compiled a list of the best Freshchat alternatives available in the market that are ripe with the necessary features you’d require from a live chat support tool.  But,...
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Live Chat vs Messaging: All You Need to Know

Live Chat vs Messaging: All You Need to Know

What is the best communication channel for your business? Well, this one’s a real head-scratcher!  Choosing the right communication platform is a common concern among business owners (and one that requires a fair amount of deliberation).  But don’t worry. We are here to put things into perspective. There are several digital communication channels for businesses...
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Sales Chatbots: A Guide to the Benefits, Features & Best Tools in 2024

Sales Chatbots: A Guide to the Benefits, Features & Best Tools in 2024

In the high-pressure sales world, every missed lead feels like a missed opportunity. I used to spend countless hours crafting personalized emails, only to be met with radio silence. Then, a year ago, I came across a game-changer—a sales chatbot. I began researching, and my initial tests were eye-opening. Sales conversations were happening 24/7, even...
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What Is Conversational Marketing and Why It Is Important

What Is Conversational Marketing and Why It Is Important

Your potential customers are waiting for quick answers and assistance to help them get what they’re looking for. For this, you need a system that provides fast and personalized support with a bit of human touch. The human touch is what makes the experience relatable and compassionate. But, the question is, how do you make...
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