Top 6 Free Chatbot Templates to Boost Communication, Support & Conversions

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
Chatbots aren’t just tools—they’re your brand’s first impression, engagement powerhouse, and customer connection hub. Building one from scratch? Nah, that’s old school! Instead, why not take advantage of chatbot templates? These ready-to-use, customizable solutions make interactions smooth, professional, and impactful. With the right template, you can handle inquiries, boost satisfaction, and drive conversions with ease....
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11 Best ChatBot Alternatives to Drive Sales & Improve Support in 2025

Written by , Customer Service & Engagement Experts Updated: 17 Feb, 2025
ChatBot is a popular name in customer communication, but it’s not always the perfect fit.   Maybe its pricing tiers have you feeling boxed in, its features aren’t quite aligning with your needs, or perhaps you’re just curious about what else is out there.  Whatever your reason for seeking a ChatBot alternative, you’ve landed in the...
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Top 6 Appointment Scheduling Chatbots to Streamline Your Booking Process in 2025

Written by , Customer Service & Engagement Experts Updated: 28 Feb, 2025
“Sorry, we’re closed!” No business wants to utter this phrase, yet traditional hours can restrict your reach and availability.  What if you could turn every moment into an opportunity, capturing leads and bookings around the clock? Appointment scheduling chatbots make this a reality! By automating the booking process, these intelligent assistants eliminate the frustration of...
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What is a B2B Chatbot? Examples, Use Cases, Features & Best Tools for 2025

Written by , Customer Service & Engagement Experts Updated: 2 Dec, 2024
Do you think chatbots are just for B2C? Think again! You will be surprised to know that a whopping 58% of businesses in the B2B industry use chatbots. Why? Because these B2B chatbots excel at answering questions, capturing leads, and boosting customer satisfaction around the clock. Yes, you read that right! Curious to know more...
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Best Formilla Alternatives: Top 11 Picks for 2025

Written by , Customer Service & Engagement Experts Updated: 17 Feb, 2025
Wondering which Formilla alternative can boost your live chat experience? If Formilla isn’t delivering the exceptional customer engagement your business deserves, it’s time to explore more options. I’ve handpicked the 11 most compelling alternatives for ,  each offering a unique blend of features and capabilities. From enhanced automation to superior analytics and multi-channel support, these...
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What is a Retail Chatbot? Use Cases, Types & Development    

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
Retail chatbots are set to take the online shopping world by storm, with global spending projected to skyrocket to a whooping $72 billion by 2028.  Retail chatbots can improve customer satisfaction with 24/7 support, boost sales through product recommendations, and reduce costs by automating tasks.  From understanding various types and use cases to building your...
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How to Get Started With Banking Chatbots: A Detailed Guide for 2025

Written by , Customer Service & Engagement Experts Updated: 12 Jun, 2025
Imagine if banking was as easy as texting—thanks to banking chatbots, it is! These smart assistants are changing how banks interact with customers. Banking chatbots tackle everyday tasks, answer questions, and offer support around the clock. Plus, they make complex banking tasks simpler and refine customer service.  Whether customers need help with transactions or account...
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Top 10 Botsify Alternatives to Consider in 2025

Written by , Customer Service & Engagement Experts Updated: 17 Feb, 2025
With each new leap in live chat and chatbot technology, sticking to one solution might limit your potential.  If you have outgrown Botsify, you may require a chatbot solution that offers more flexibility, advanced features, or simply a different approach. In this blog, I will unveil the top Botsify alternatives, each bringing its unique strengths...
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White Label Chatbots – Know the Benefits, Features & Tools

Written by , Customer Service & Engagement Experts Updated: 17 Feb, 2025
Outstanding customer service sets you apart, and today’s business owners have the perfect tool to deliver it: White-Label Chatbot! Now, you must be wondering what’s so special about it. Well, a white-label AI chatbot allows you to integrate advanced automation while keeping your branding front and center. So, why delay? Let’s quickly explore how this...
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What are Post Chat Surveys and How to Create Them?

Written by , Customer Service & Engagement Experts Updated: 17 Feb, 2025
Ping! 📲 “Please take a few seconds to fill out this post-chat survey form 📃 to help us serve you better.” Remember the time you interacted with a chat operator when ordering pizza or booking a hotel, and were greeted by a short survey right after? Yes, such post-chat surveys have become common tools to...
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