You searched for customer experience - Page 13 of 27

Last modified: July 22, 2024

Why Angry Customers are Important for a Successful Business

It is needless to say that customers are the most important aspect in any kind of business. Whether you are selling hotdogs on a sidewalk stall or dealing in heavy machinery online, customers are driving your business. But how do you deal with an angry customer, who is yelling at your staff, spreading bad word...

Last modified: August 2, 2024

How to build a live chat that guarantees customer delight!

Customer service in my opinion is the epitome of a “thankless job”. You need to listen to people’s infuriating comments about a service or product which is not provided by you and on top of that, you always have to be nice! It doesn’t matter whether you are working in a retail store, call center...

Last modified: October 28, 2024

11 Best ChatBot Alternatives to Drive Sales & Improve Support in 2024

ChatBot is a popular name in customer communication, but it’s not always the perfect fit. Maybe its pricing tiers have you feeling boxed in, its features aren’t quite aligning with your needs, or perhaps you’re just curious about what else is out there. Whatever your reason for seeking a ChatBot alternative, you’ve landed in the...

Last modified: October 28, 2024

Top 6 Appointment Scheduling Chatbots to Streamline Your Booking Process in 2024

“Sorry, we’re closed!” No business wants to utter this phrase, yet traditional hours can restrict your reach and availability. What if you could turn every moment into an opportunity, capturing leads and bookings around the clock? Appointment scheduling chatbots make this a reality! By automating the booking process, these intelligent assistants eliminate the frustration of...

Last modified: October 15, 2024

What is a B2B Chatbot? Examples, Use Cases, Features & Best Tools for 2024

Do you think chatbots are just for B2C? Think again! You will be surprised to know that a whopping 58% of businesses in the B2B industry use chatbots. Why? Because these B2B chatbots excel at answering questions, capturing leads, and boosting customer satisfaction around the clock. Yes, you read that right! Curious to know more...

Last modified: September 27, 2024

Best Formilla Alternatives: Top 11 Picks for 2024

Wondering which Formilla alternative can boost your live chat experience? If Formilla isn’t delivering the exceptional customer engagement your business deserves, it’s time to explore more options. I’ve handpicked the 11 most compelling alternatives for 2024, each offering a unique blend of features and capabilities. From enhanced automation to superior analytics and multi-channel support, these...

Last modified: October 24, 2024

What is a Retail Chatbot? Use Cases, Types & Development

Retail chatbots are set to take the online shopping world by storm, with global spending projected to skyrocket to a whooping $72 billion by 2028. Retail chatbots can improve customer satisfaction with 24/7 support, boost sales through product recommendations, and reduce costs by automating tasks. From understanding various types and use cases to building your...

Last modified: September 17, 2024

How to Get Started With Banking Chatbots: A Detailed Guide for 2024

Imagine if banking was as easy as texting—thanks to banking chatbots, it is! These smart assistants are changing how banks interact with customers. Banking chatbots tackle everyday tasks, answer questions, and offer support around the clock. Plus, they make complex banking tasks simpler and refine customer service. Whether customers need help with transactions or account...

Last modified: September 25, 2024

Top 10 Botsify Alternatives to Consider in 2024

With each new leap in live chat and chatbot technology, sticking to one solution might limit your potential. If you have outgrown Botsify, you may require a chatbot solution that offers more flexibility, advanced features, or simply a different approach. In this blog, I will unveil the top Botsify alternatives, each bringing its unique strengths...

Last modified: September 6, 2024

White Label Chatbots – Know the Benefits, Features & Tools

Outstanding customer service sets you apart, and today’s business owners have the perfect tool to deliver it: White-Label Chatbot! Now, you must be wondering what’s so special about it. Well, a white-label AI chatbot allows you to integrate advanced automation while keeping your branding front and center. So, why delay? Let’s quickly explore how this...