14 Best SaaS Marketing Tools to Skyrocket Your Business in 2025

Written by , Customer Service & Engagement Experts Updated: 8 Jul, 2025
The software industry is flooded with SaaS marketing tools, making it a daunting task to find the perfect one for your business. But don’t worry; I’m here to simplify things for you.  As a seasoned SaaS professional with years of hands-on experience, I understand the challenges of navigating this vast landscape. In this blog, I’ll...
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Intercom VS Drift: Which is Your Best Customer Support Option

Written by , Customer Service & Engagement Experts Updated: 5 Mar, 2025
It’s time to settle this once and for all; Intercom vs. Drift – what’s a better pick? Drift vs. Intercom is a long-standing debate because they are heavy-duty live chat solutions with the same functionalities yet pit against each other. But let’s not forget that they both are popular live chat solutions that need no...
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How to Reduce Customer Support Costs for Your Business

Written by , Customer Service & Engagement Experts Updated: 5 Mar, 2025
Is excellent customer experience equivalent to higher support costs? Truth be told, it’s not. If you’ve got the right strategies that help you streamline incoming requests, you won’t find it challenging to reduce customer support costs. However, many businesses are spending more on the support process to improve the customer service experience. But such efforts...
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Intercom VS. Zendesk: Which Live Chat Software is the Best?

Written by , Customer Service & Engagement Experts Updated: 7 Mar, 2025
What’s trending these days – Zendesk’s popularity or Intercom’s detailed features and services? What’s going to be your next pick – Intercom or Zendesk? Welcome to another blog post that helps you gauge which live chat solution is compatible with your customer support needs. And in this post, we will analyze two popular names in...
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10 AI Chatbot Plugins for WordPress (Updated List for 2025)

Written by , Customer Service & Engagement Experts Updated: 26 Jun, 2025
Over the years, I’ve run into all kinds of WordPress support headaches—visitors bouncing off without getting help, clunky live chat widgets that slowed down my site, and a constant flood of basic questions filling my inbox.     That’s when I decided to try a WordPress chatbot plugin.  And honestly, it made a big difference. Not only...
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Top 11 Magento Live Chat Extensions in 2025

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
On the hunt for that perfect live chat extension for your Magento store?  I get it. You want to chat with your customers like they’re right there with you, browsing through your products. Well, you’re in luck! I’ve done the legwork and picked out the best Magento live chat extensions out there. So, if you’re...
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Best Olark Alternatives: 10 Competitors to Consider in 2025

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
Want to switch from Olark but don’t know what to choose instead?  If that’s your train of thought, you’ve landed on the right piece. We’re discussing Olark alternatives that can help your business replace it with the right match.  Our team has collaborated and created a quick guide for you. We will cover the following...
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Let AI Handle the Hustle: Best AI Shopify Chatbots for Smarter Selling

Written by , Customer Service & Engagement Experts Updated: 11 Jun, 2025
Selling online sounds exciting—until your inbox turns into a never-ending to-do list. While managing our Shopify store, I’ve felt the pressure of being “always on,” constantly responding to customer questions while trying to drive sales. It’s exhausting. But here’s the good news—you don’t have to do it all manually.  With the right AI Shopify chatbot,...
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18 AI Chatbot Examples From Big Brands You Should Check Out!

Written by , Customer Service & Engagement Experts Updated: 7 Mar, 2025
Did you know that by 2028, the global chatbot market is expected to reach a whopping $15.5 billion? Yes, you read that right! Whether it’s for instant support, smarter sales, or unforgettable customer interactions, AI chatbots aren’t just improving the customer journey — but they’re entirely transforming it! Big brands are already harnessing chatbots’ power...
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