Recent Articles

10 Best Free Live Chat Software to Grow Your Business on a Budget in 2025

Reviewed by Lucas Clark, Customer Support Expert Written by Updated: 4 Jul, 2025
When I was just getting started, spending hundreds of dollars on fancy support tools wasn’t an option. That’s when I discovered free live chat software that completely changed everything. I was able to talk to customers instantly, make more sales, and look more professional, without spending too much.  If you’re building a business and watching...
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What is Live Chat Support? Benefits, Best Practices & Top Tools for 2025

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
In an age where customers expect instant gratification, making them wait on hold or for days for an email response is a recipe for frustration and lost business. This is where live chat support can transform your website into a dynamic hub for instant customer engagement, driving satisfaction, sales, and loyalty.  The proof lies in...
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10 Best Live Chat Software for Customer Support in 2025 [In-Depth Review]

Written by , Customer Service & Engagement Experts Updated: 19 Feb, 2025
Every year, live chat software companies come with new features for customer support, and that one question comes into play – “What’s the best live chat software for this year?” Now, before you get bamboozled with all the twenties and thirties of options search engines throw at you, I’m going to make things easy. Not twenty…not...
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How Live Chat on Your Website Can Maximize Conversion

Written by , Customer Service & Engagement Experts Updated: 5 Mar, 2025
Are you tired of burning cash on expensive marketing campaigns and advertisements? Live chat conversion can help your business generate qualified leads and boost sales without costing a fortune.  If you are selling products on your online store, every visitor that lands on your website is a potential sale. But, if visitors are not able...
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How to Use Live Chat Software for Lead Generation

Written by , Customer Service & Engagement Experts Updated: 21 Feb, 2025
Do you often worry and feel confused about why you aren’t getting leads for your business? Well, this is something that can happen to a lot of business owners, even those who’ve been in the market for a decade or more. To generate more leads is a challenge for many, but only a few overcome...
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How to Use Live Chat Software for Customer Onboarding

Written by , Customer Service & Engagement Experts Updated: 21 Feb, 2025
Is your business losing thousands of customers even after they have signed up for your products or services? We understand how painful it can be to see potential customers lose interest and eventually turn to your biggest rivals.  So how do you turn your newly acquired users into highly engaged customers?  Many businesses have shown...
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How to Add Live Chat to Your Website: A Quick Guide

Reviewed by Lucas Clark, Customer Support Expert Written by Updated: 12 Jun, 2025
When I first launched my business website, I quickly realized that no matter how polished it looked, something was missing—real-time interaction. A simple live chat integration, and my website turned into a lead generation and support machine. If you too wish to upgrade your website in minutes, allow me to show how to add live...
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Intercom VS. Zendesk: Which Live Chat Software is the Best?

Written by , Customer Service & Engagement Experts Updated: 7 Mar, 2025
What’s trending these days – Zendesk’s popularity or Intercom’s detailed features and services? What’s going to be your next pick – Intercom or Zendesk? Welcome to another blog post that helps you gauge which live chat solution is compatible with your customer support needs. And in this post, we will analyze two popular names in...
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