With a highly saturated market, finding the best Freshchat alternatives for your business is a task.  Does that mean you have to do it alone? Nope. We’ve compiled a list of the best Freshchat alternatives available in the market that are ripe with the necessary features you’d require from a live chat support tool.  But,...

In the world of customer service, instant but valuable responses are the quickest route to customer delight.  Customers are obsessed with quick answers to their queries and instant resolution for their pain points. This makes live chat a superb tool to build a lasting positive impression on them.  Drift is a popular live chat solution...

Live chat is a game-changing customer service channel that allows businesses to engage customers in real-time and generate quality leads. When we talk about live chat tools, Pure Chat is one of the leading brands. Pure Chat helps thousands of organizations have better conversations with website visitors in the moments that matter most. You can...

Want to switch from Olark but don’t know what to choose instead?  If that’s your train of thought, you’ve landed on the right piece. We’re discussing Olark alternatives that can help your business replace it with the right match.  Our team has collaborated and created a quick guide for you. We will cover the following...

“Notification system needs to be better about notifying us of new chats.” – A customer review on G2.com “One of the things I had difficulty with was with keeping the lines that connect each action of the bot straight. It took me a considerable amount of time moving them around and making sure it had...

Did you know that Tawk.to has the leading market share of 21.41% when it comes to live chat technologies? At this point, you might wonder-  Why even look for a Tawk.to alternative? After all, businesses trust Tawk.to to handle their customer interactions. You might be tempted to join them and use it as your full-time...